Convergent Makes Debut at TravelDaily Digital Intelligence Forum:

Where Can Chinese Enterprises Find Overseas Hotel Group Rooms and Long-term Accommodation Resources for Going Global?

On May 22, the 2025 TravelDaily Digital Intelligence Forum - Shanghai Station, hosted by TravelDaily and co-organized under the guidance of Shanghai Tourism Trade Association, successfully concluded.

The forum invited over 450 mid-to-senior managers from the tourism industry, including those from hotels, corporate travel buyers, TMCs, OTAs, travel agencies, travel technology and other niche sectors, to register and attend.

As a leading Chinese global hospitality B2B distribution platform, Huizhi was invited to participate in this forum. During the discussion session on "Challenges and Solutions for Overseas Resource Integration" in the main forum, Huizhi addressed the core concerns of corporate buyers regarding resource access, system collaboration, and cost control point by point.

In addition, Huizhi hosted a closed-door workshop under the theme of "Global Group Room and Long-Term Accommodation Resource Integration: Empowering Enterprises to Go Global," delving deep into the operational strategies for overseas hotel group rooms and long-term accommodations in B2B business scenarios.

Main Forum:
Challenges and Approaches for Overseas Resource Integration

While the new business travel payment system is still immature, another greater challenge is looming - as enterprises accelerate their pace of "going global", numerous frictions persist on the resource side.

Fragmented overseas resources, communication barriers, and inconsistent billing cycles are frequently mentioned pain points, with inefficiency, opacity, and inflated prices emerging as common challenges in their global business travel layouts.

Addressing the pressing issue of "on-site cancellation and contractual price increases in overseas group room scenarios" highly concerned by TMC clients, Hu Baichuan, Director of International Travel Channel Operations at Huizhi, systematically sorted out two core cruxes based on years of practical experience: sudden order cancellations and the escalating risk of on-site customer complaints.

In response, Convergent has proposed a three-tier guarantee solution:

First, establish a supplier mutual trust mechanism and adopt a strategy of prioritizing payment after order confirmation.

Rely on the platform's massive reserve of high-quality hotel resources to build an emergency alternative plan database.

Meanwhile, establish an industry-leading service response mechanism to achieve rapid emergency handling of customer complaint incidents.

Closed-door Workshop:
Integration of Global Group Room and Long-term Accommodation Resources to Empower Enterprises' Overseas Expansion

During the closed-door workshop, Huizhi addressed the pressing industry pain points raised in the main forum - unprovoked cancellations of overseas group rooms and demands for contractual price increases. By systematically disassembling business scenarios and leveraging its platform-level capabilities, Huizhi provided industry practitioners with a highly practical solution framework.

1.Reconstruction of the Core Logic of Group Room Business

Different from traditional individual bookings, group room business demonstrates significant non-standardized characteristics: a single order needs to meet the requirement of ≥10 guest rooms (subject to hotel standards), and 80% of orders require customized solutions such as supporting conference venues and catering services. The quotation process breaks through the conventional system and requires triple verification by the hotel revenue management system: dynamic evaluation of price validity, flexible setting of cancellation policies, and cross-calculation of potential revenue.

2.Factors Affecting Group Room Prices

???? Hotel Occupancy Rate (OC): When occupancy is low, hotels may offer more favorable prices to increase occupancy.
???? Group Size: Larger groups generate higher overall revenue, granting stronger bargaining power.
???? Group Nature: Business groups typically bring more additional consumption (e.g., conferences, meals) than tourist groups, thus potentially securing lower room rates.
???? Competition from Rivals: Fierce competition among hotels in popular areas may lead to price reductions.
???? Cooperative Relationship: A good trust-based partnership allows direct access to floor prices, reducing negotiation steps.

3.Convergent's Platform-level, End-to-End Solution

Before Booking

✅ Inquiry and Quotation: The hotel analyzes the requirements and provides a reasonable quotation.
✅ Inventory Lock: After client confirmation, the hotel locks the room inventory, which can still be unlocked before payment.
✅ Payment and Contract Signing: Clarify the payment timeline; the contract takes effect upon receipt of payment.
✅ Precision Analysis: Analyze client needs and assess the 成团 probability (group formation probability).
✅ Precision Matching and Recommendation: Provide the optimal hotel options based on requirements.

During Booking

✅ Quotation Timeliness: For sufficient block room resources or familiar hotels, quotation can be completed within 15 minutes at the fastest; under normal circumstances, within 24 hours for short-haul and 48 hours for long-haul.
✅ Systematic Process: Transform non-standardized business into standardized operations, and systematically issue orders to multiple hotels to improve efficiency.
✅ Multi-Solution Options: Consider factors such as price, check-in policies, and payment timeliness to provide the optimal solution.
✅ 1V1 Dedicated Concierge: Communicate details meticulously (e.g., room types, conference setup, dining arrangements, etc.), control validity periods, and 争取 more time for decision-making.
✅ Flexible Settlement Methods: Global multi-currency settlement, with flexible credit lines, billing cycles, and payment methods.

After Booking

✅ 7x24-hour Chinese-English After-Sales Service: Bilingual support responds to all requests, safeguarding orders anytime, anywhere.
✅ Order Double Confirmation: Provide dual guarantees for each order, promptly confirm hotel inventory, improve booking rates, and save subsequent time costs.
✅ 72-Hour Prepaid Compensation: Equipped with platform-level after-sales guarantees and tiered compensation plans, with after-sales compensation up to "refund one, compensate one".

⬇️For group room inquiries, please contact Huizhi's key account manager⬇️

In the future, Huizhi will continue to work hand in hand with global partners with a professional attitude and innovative spirit, explore more cooperation opportunities, and create more brilliant achievements!